Questions & Answers

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CONTACT INFORMATION

4230 North Normandy Ave.,
Chicago, IL 60634
United States
1-800-777-5331

Do you have questions about how we can help your company? Send us an email and we’ll get in touch shortly.

 If you think your product is not working correctly or you have a question on how to operate your product, we suggest you call our Customer Service Representative. Contact the Customer Service help line at: 1-800-777-5331 Monday-Friday from 7:30AM – 4:45PM Central Time or email custserv@spectraintl.com.

SHOPPING INFORMATION

Delivery charges for orders from the Online Shop?

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How long will delivery take?

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What exactly happens after ordering?

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Where can I view my sales receipt?

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How do I add a gift receipt to an order?

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How long do I have to return an order?

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PAYMENT INFORMATION

How is the recipient reimbursed?

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Can I be reimbursed through the original payment method?

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Can the country receiving the shipment be different than the country of purchase?

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How can I return an item?

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Will I receive the same product that I see in the picture?

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Will you restock items indicated as “out of stock?”

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ORDERS AND RETURNS

Delivery charges for orders from the Online Shop?

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Ad vivamus nullam scelerisque a neque suspendisse consectetur fringilla a suspendisse proin senectus lobortis lacinia sem parturient dapibus ad aliquet maecenas dis neque.

How long will delivery take?

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Torquent posuere vel id sagittis urna placerat ridiculus odio vestibulum donec tristique a nisl eros conubia condimentum nunc quisque nibh adipiscing habitasse parturient suspendisse proin a pharetra commodo leo tincidunt lobortis lacinia sem parturient dapibus.

What exactly happens after ordering?

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How long does the delivery take and how much does it cost?

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Which browser is best to use the site?

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How do I subscribe to the newsletter?

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